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 Problems and bugs
 unwanted automatic population of shippingaddress2		  New Topic  Reply to Topic
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Lori Titus
VP-CART New User

144 Posts
Posted - December 11 2013 :  14:24:00  Show Profile  Visit Lori Titus's Homepage  Reply with Quote
This has been a problem for awhile, but with the increase in Christmas orders, we are seeing it more often now.

A customer places an order. The billing info goes into custaddress. If they do not add a shipping address, it automatically populates shipaddress with custaddress. If they choose to enter a different shipping address, then it overwrites. so far, so good.

The problem is if there is a custaddress2 (or a company name). As an example:

Bill address:
John Doe
111 Main Street
Apt. 2
Hometown, MD USA

Ship address:
Jane Doe
222 Elm Street
Apt. 2
Hometown, MD USA

The ''apt. 2'' carries over, even though there is no apartment to deliver to.

It strikes me the programming on this should be simple, but I don''t know where to look. Can anyone help?

The Internet''s #1 supplier of honey and beeswax.

support
Administrator

4679 Posts
Posted - December 11 2013 :  19:51:57  Show Profile  Visit support's Homepage  Reply with Quote
Hi Lori,

Please ensure xshippingsetfields in the online config is set to No.

Let me know if this is already set.

Thank you.

Cam Flanigan
VP-ASP Cart Support
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Lori Titus
VP-CART New User

144 Posts
Posted - December 16 2013 :  10:41:18  Show Profile  Visit Lori Titus's Homepage  Reply with Quote
It was set to ''yes'', I just set that to ''no''. Thanks!

The Internet''s #1 supplier of honey and beeswax.
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