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 Can''t add categories, HELP!		  New Topic  Reply to Topic
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zacharybroyles
Starting Member

28 Posts
Posted - July 03 2013 :  12:13:33  Show Profile  Visit zacharybroyles's Homepage  Reply with Quote
Was trying to restructure some of our site and this error hit me, not I can''t update or add categories. Everything else seems to be working just fine but this has put our updates to a complete stop. Any ideas?

Microsoft OLE DB Provider for ODBC Drivers error ''80040e14''

[Microsoft][ODBC SQL Server Driver][SQL Server]Could not allocate space for object ''dbo.prodcategories''.''ix_pccategories'' in database ''ourdatabase'' because the ''PRIMARY'' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

/vpasp/admin/shopa_procategory.asp, line 133

diegomilito
VP-CART Expert

Argentina
779 Posts
Posted - July 09 2013 :  00:29:33  Show Profile  Reply with Quote
it must be and im sure that you have issue with restricted growth in the SQL Server DB. try contacting your hosting guys and asking them to increase the size . perhaps that would be the best solution.

Diego.
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Flunki
Starting Member

3 Posts
Posted - July 13 2013 :  16:43:10  Show Profile  Reply with Quote
Hello,

I have the same problem with a different error. I am currently working on my local machine before I go live.

Everything in the store works great, except categories. I cannot add, edit, or do anything else with the categories.

"An error occurred on the server when processing the URL. Please contact the system administrator.

If you are the system administrator please click here to find out more about this error."

I find it hard to believe there is an asp issue when the dozens of other asp pages work fine with the database. Have you guys found any bugs with the categories?

Please advise and thanks!

J
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support
Administrator

4679 Posts
Posted - July 14 2013 :  21:34:41  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

@Flunki

How many categories do you have? If more than 300 try going to the online configuration and searching for the xmaxcategories setting.

Increase the default number to one higher than the number of categories you have.

Hope this helps.

Thank you.

Cam Flanigan
VP-ASP Cart Support

*********************************************
Need a shopping cart for your online business?
http://www.vpasp.com

Click here to compare the different VP-ASP shopping carts:
--http://www.vpasp.com/virtprog/vpaspcompareversions.htm

Need to contact our sales team?
-- http://www.vpasp.com/sales/shopcustcontact.asp
*********************************************
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Flunki
Starting Member

3 Posts
Posted - July 20 2013 :  14:10:26  Show Profile  Reply with Quote
Hello and thank you for the reply.

I have the standard 7 Categories that came in the template:
Office, Living, Dining, Kitchen, Donation, Seating, and Coffee Tables.

I deleted one to see if I could add a new 7th category. I am still getting the same error and cannot edit the existing categories either.

Error:
"An error occurred on the server when processing the URL. Please contact the system administrator.

If you are the system administrator please click here to find out more about this error."
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support
Administrator

4679 Posts
Posted - July 21 2013 :  17:45:24  Show Profile  Visit support's Homepage  Reply with Quote
If you like I can have a look for you.

Just post a ticket in the helpdesk and I will see what is wrong.

https://helpdesk.vpasp.com


Thank you.

Cam Flanigan
VP-ASP Cart Support

*********************************************
Need a shopping cart for your online business?
http://www.vpasp.com

Click here to compare the different VP-ASP shopping carts:
http://www.vpasp.com/virtprog/vpaspcompareversions.htm

Need to contact our sales team?
-- http://www.vpasp.com/sales/shopcustcontact.asp
*********************************************
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zacharybroyles
Starting Member

28 Posts
Posted - July 22 2013 :  11:13:49  Show Profile  Visit zacharybroyles's Homepage  Reply with Quote
Well I bought some software from big yellow zone and it fixed this, not we''re having trouble updating the product names. Same basic error but its saying that portion of the DB is full...
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support
Administrator

4679 Posts
Posted - July 23 2013 :  00:35:47  Show Profile  Visit support's Homepage  Reply with Quote
Have you asked your host about the error?

If we are hosting if you post a ticket to helpdesk our team will have a look for you.

Thank you.

Cam Flanigan
VP-ASP Cart Support

*********************************************
Need a shopping cart for your online business?
http://www.vpasp.com

Click here to compare the different VP-ASP shopping carts:
http://www.vpasp.com/virtprog/vpaspcompareversions.htm

Need to contact our sales team?
http://www.vpasp.com/sales/shopcustcontact.asp
*********************************************
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Flunki
Starting Member

3 Posts
Posted - August 04 2013 :  15:56:42  Show Profile  Reply with Quote
Cam,

Thank you for the offer, but the cart is on my local machine for now. I''m trying to get everything designed and populated before I upload it.
If there''s no bug in the coding with regard to the categories section, do you know what else might cause that error (or any error for that matter)?
The rest of the admin section works perfectly with the database and I have done nothing to the files.

Thanks!

J
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