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mrobbins
Starting Member

USA
3 Posts
Posted - October 08 2013 :  20:16:39  Show Profile  Visit mrobbins's Homepage  Reply with Quote
I''m being asked to take over support of an existing system. How do I determine which package I have? I have access to the Administration logon but I don''t know which package has been purchased or what options are available to me. The store owner is not very computer savvy and the person who set up the site to this point is not very forthcoming with information. Any suggestions or recommendations would be greatly appreciated.

-Mark

mjr

diegomilito
VP-CART Expert

Argentina
779 Posts
Posted - October 09 2013 :  04:37:43  Show Profile  Reply with Quote
mark, its easy, dun worry. if ur using version 7, you should see config folder. inside config folder, you should see shop$version.asp file, open that file in maybe notepad and u get the version.

in other case, if ur cannot see config folder, means it could be 6.50 or below version. search for file shop$version.asp in the root. and open it in notepad, u should get the version of the sofrware.

good luck finding it/
diego.
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mrobbins
Starting Member

USA
3 Posts
Posted - October 10 2013 :  13:53:48  Show Profile  Visit mrobbins's Homepage  Reply with Quote
Diego, thank you very much for your reply. Currently, I only have access to the owner''s site through the ''VPASP Shopping Cart Control Panel''. If I understand you, I need her to give me FTP access to the ISP. Am I correct?


On the keyboard of life, always keep one finger on the escape key.
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motonet
VP-CART New User

Spain
79 Posts
Posted - October 11 2013 :  12:13:25  Show Profile  Reply with Quote
Diego, necesito ponerme en contacto con vos. ¿Me puedes contactar a [email protected]?

Saludos
Diego
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diegomilito
VP-CART Expert

Argentina
779 Posts
Posted - October 26 2013 :  03:35:51  Show Profile  Reply with Quote
hola, qué necesitas?
diego
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motonet
VP-CART New User

Spain
79 Posts
Posted - October 28 2013 :  18:17:47  Show Profile  Reply with Quote
hola Diego. Necesitaria hacerte unas consultas en privado. Un saludo.
Diego
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