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 VP-Cart 8.00 Issues
 Manually change over TLS 1.0 to TLS 1.2		  New Topic  Reply to Topic
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Rockdale
VP-CART New User

USA
76 Posts
Posted - January 09 2020 :  02:27:08  Show Profile  Visit Rockdale's Homepage  Reply with Quote
I have a heavily modified version 5.5. I have so many changes that I can''t just upgrade. Can the patch be used and coded to work with the older version until I can figure out how I can use the latest version of vp-asp to develop the site that I require.
The site was working until I just moved it to another server.
Thank you
Michael

Michael Kelley

support
Administrator

4679 Posts
Posted - January 09 2020 :  19:53:09  Show Profile  Visit support's Homepage  Reply with Quote
Hello,

Of-course we can help you to sort out the issue with your website. There is two options.

1) we can quote on applying tls 1.2 patch to your old v5.5, but your hosting server also need to support TLS 1.2 . If your current host is not supporting tls 1.2, you may consider switching your website to us, as our servers are well optimized for VPCart hosting.

2) we can quote on upgrading your website to latest v9 and bring the custom code.

If you would like to go ahead, please open a support ticket with your website details and FTP login info.

Our helpdesk can be accessed at : https://helpdesk.vpcart.com

Thank you,

VPCart Customer Care Team
www.vpcart.com
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Rockdale
VP-CART New User

USA
76 Posts
Posted - October 16 2022 :  06:01:42  Show Profile  Visit Rockdale's Homepage  Reply with Quote
The site stopped sending email confirmations so I used the diag_dbtest.asp
and received this result.

VP-ASP Diagnostics 5.50

-2147220974The transport lost its connection to the server.

Mailing using cdosys Mail OK

errortypeASP ErrorerrorsourceCDO.Message.1ErrorNumber-2147220974ErrorDescriptionThe transport lost its connection to the server.

Can this be resolved?
Best regards,
Michael


Michael Kelley
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danielrichardson
VP-CART Super User

Australia
276 Posts
Posted - October 17 2022 :  14:33:31  Show Profile  Reply with Quote
quote:
Originally posted by Rockdale

The site stopped sending email confirmations so I used the diag_dbtest.asp
and received this result.

VP-ASP Diagnostics 5.50

-2147220974The transport lost its connection to the server.

Mailing using cdosys Mail OK

errortypeASP ErrorerrorsourceCDO.Message.1ErrorNumber-2147220974ErrorDescriptionThe transport lost its connection to the server.

Can this be resolved?
Best regards,
Michael


Michael Kelley


seems you need to re-check smtp config, like server address and port. also re-check username and password for authentication.
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support
Administrator

4679 Posts
Posted - October 17 2022 :  19:33:27  Show Profile  Visit support's Homepage  Reply with Quote
Hi Michael,

If you do not have any luck getting the email issue resolved please post a ticket in our helpdesk if needed.

https://helpdesk.vpcart.com

Thanks

Cam Flanigan
VPCart Customer Service
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