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AleChe91
VP-CART New User

Italy
128 Posts

Posted - August 18 2016 :  05:39:07  Show Profile  Reply with Quote
I''ve imported all my customer in my google account (contacts)

So if someone call me at my mobile or my whatsapp i can recognise the customer



Alessandro

Stock Elettrico S.r.l.

ryo_best
VP-CART New User

90 Posts

Posted - August 18 2016 :  08:55:19  Show Profile  Reply with Quote
Hi AleChe91,

Nice tips, btw, if you already imported customer on google account using device A and you are using device B but not set sync to auto, will the caller name still showing on your device B ?, or the contact must be saved first (sync) to device B ?

cheers
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AleChe91
VP-CART New User

Italy
128 Posts

Posted - August 18 2016 :  09:14:05  Show Profile  Reply with Quote
Google account is unic, and all devices "look" into the same account (if you update something with a device, the other will update too)

If you import the customers on the pc (for example) and you use 1 or 2 smartphones to whatsapp with your customers (or do what you want :D ) you just need to sync your account

I have 10''000 customers and most of them use whatsapp... To be honest in italy is the most used instant messaging and lots of ecommerce offer this service

Alessandro

Stock Elettrico S.r.l.
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serjtankian
VP-CART Super User

Armenia
378 Posts

Posted - August 18 2016 :  15:03:43  Show Profile  Visit serjtankian's Homepage  Reply with Quote
hi alessandro,

so the step is by exporting customer name and phone number in your vpcart store? then import this to google contact?

cool, that''s make sense

great tips!




*peace - serj*
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danielrichardson
VP-CART Super User

Australia
276 Posts

Posted - August 19 2016 :  07:58:11  Show Profile  Reply with Quote
What a awesome tips. So we can invite them also on WA Group.

Thanks alessandro.

Edited by - danielrichardson on August 19 2016 07:58:30
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ryo_best
VP-CART New User

90 Posts

Posted - August 19 2016 :  08:53:25  Show Profile  Reply with Quote
hm....so basically the other device must enable auto sync feature, ok I get it, thanks for the tips Alessandro.

cheers
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squirrel
VP-CART New User

USA
73 Posts

Posted - August 20 2016 :  19:09:21  Show Profile  Reply with Quote
This is an awesome tip to improve customer service and for marketing new products.

Thank you for sharing this @AleChe91

Thank you.

Best Regards,
Daniel

Be Happy Always
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