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 VP-Cart 8.00 Issues
 [Resolved] Customer receipt		  New Topic  Reply to Topic
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[email protected]
VP-CART New User

149 Posts
Posted - January 06 2016 :  15:28:52  Show Profile  Reply with Quote
Is there a new place that V8 is generating the emails for customer orders?

My settings are set to use tmp_customeremail.txt to create the receipt and this is not what is being sent out.

(tested with orders using pay with paypal)
Edited by - [email protected] on January 19 2016 11:26:14

carfin
VP-CART Expert

United Kingdom
948 Posts
Posted - January 07 2016 :  07:03:09  Show Profile  Reply with Quote
What is being sent out?
If it''s the default tmp_customermail.txt then check that your version of the file is in the correct templates folder for your site (2 or 3 columns)
Also check in Cart SetUp that xemail format is set to TEXT and not HTML

Regards,

Carrol
www.deanston-electrical.co.uk
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serjtankian
VP-CART Super User

Armenia
378 Posts
Posted - January 08 2016 :  11:15:25  Show Profile  Visit serjtankian's Homepage  Reply with Quote
i think what carrol mean is ''xemailformat''






*serj*
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[email protected]
VP-CART New User

149 Posts
Posted - January 12 2016 :  14:29:16  Show Profile  Reply with Quote
Well, it seems as though it is payflow sending the email.

The cart isn''t sending anything. I don''t know why the configurations didn''t just carry over from v7 but we are testing different settings. Oddly enough some emails will go through (like when using aspemail) in the diagnostic test but not through the cart''s tracking message system
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[email protected]
VP-CART New User

149 Posts
Posted - January 19 2016 :  11:26:53  Show Profile  Reply with Quote
I had VPASP repair it for me. It was beyond my scope of work.
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