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MEHD
Starting Member

United Kingdom
3 Posts

Posted - September 24 2013 :  05:08:34  Show Profile  Visit MEHD's Homepage  Reply with Quote
Our website www.mobilityequipmenthiredirect.com is down again!! We have had MANY down times in the last 10 months since we launched our site. Is anyone else experiencing the same problem with VPASP hosting?

support
Administrator

4431 Posts

Posted - September 26 2013 :  23:24:28  Show Profile  Visit support's Homepage  Reply with Quote
Hi there,

My apologies for this.

The BIOS of the HYPERVISOR that is behind a bank of our Cloud servers became corrupted so it had to be updated,

Until this was completed we could not restart the VM servers unfortunately.

Once completed everything started up smoothly and without issue.

I am confident that with the update the issues caused by this HYPERVISOR have now been resolved.

It has been a frustrating experience trying to find out what was causing the issue and I apologise again for the problems caused by the failure of the equipment.

Thank you.

Cam Flanigan
VP-ASP Cart Support

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