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VP-CART New User

South Africa
69 Posts

Posted - September 07 2012 :  09:50:55  Show Profile  Visit cps's Homepage  Reply with Quote
We have 2 customer groups on our website - retail and trade buyers. Retail buyers get retail prices on all the products and trade buyers get trade prices. A trade buyer logged into the site and added some items to his cart at trade prices. During the session however, something switched and some of the items were added with retail prices (much higher). How is this possible and what could have caused this?


VP-CART Expert

762 Posts

Posted - September 12 2012 :  04:09:27  Show Profile  Reply with Quote
it maybe the session was dropping during checkout and your trader getting normal price. maybe makes sure the server has longer timeout in the IIS.

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Senior Member

United Kingdom
1904 Posts

Posted - September 12 2012 :  04:32:57  Show Profile  Visit devshb's Homepage  Reply with Quote
As Diego says, the iis timeout could be the issue (ie maybe it's too short, or maybe the customer was simply inactive for quite a long time).

Something you might find useful is this:

Keep-Alive Sessions for ASP - BYZ177:

Simon Barnaby
[email protected]
Follow us on Twitter: http://twitter.com/bigyellowzone
Web Design, Online Marketing and VPASP addons

Edited by - devshb on September 12 2012 04:33:32
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