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rmgolf
VP-CART New User

United Kingdom
76 Posts

Posted - February 11 2011 :  09:40:35  Show Profile  Reply with Quote
Hi
Has anybody tried to setup the product configurator 3.16.9.3 in user manual.
Have redirected my page to "shopkitconfig.asp" this send it to the page but I get an error message "tmp_shopkit.htm not found"
Have search my shop files but don't seem to have the file.
Can anybody help

Regards
Bob

carfin
VP-CART Expert

United Kingdom
948 Posts

Posted - February 12 2011 :  05:52:35  Show Profile  Reply with Quote
Hi Bob,

I completely forgot about the configurator! I don't use features on our site so don't have much need to look at the files very often. I've looked at our directory and there is a tmp_kit.htm file. Check your original VP-ASP download and see if it's in there. If not, ask support for a copy.

Regards,

Carrol
www.deanston-electrical.co.uk
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support
Administrator

4679 Posts

Posted - February 14 2011 :  01:06:51  Show Profile  Visit support's Homepage  Reply with Quote
Hi Bob

I just tested in a default package and in the product record inserted into the Extended Description Field the following:

shopkitconfig.asp

I left the Template File and Listing fields blank.

Please try this.

Thank you.

Cam Flanigan
VP-ASP Cart Support

Follow us on Twitter:
http://www.twitter.com/vpasp
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rmgolf
VP-CART New User

United Kingdom
76 Posts

Posted - February 14 2011 :  07:02:16  Show Profile  Reply with Quote
Hi Cam
Have already tried this and get the error as stated previously " Cannot find tmp_kit.htm
I don't have this file in my original download.

Regards

Bob
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support
Administrator

4679 Posts

Posted - February 14 2011 :  17:13:23  Show Profile  Visit support's Homepage  Reply with Quote
Try saving the code between the lines as a file called tmp_kit.htm

===========================

<div align=center>
<TABLE border="0" cellspacing="0" cellpadding="0">
<TR>
<TD>
<TABLE border="0" cellpadding="4" cellspacing="0" align="center">
<TR>
<TD colspan="3" bgcolor="#efefef" width="0"><B><FONT size="2" color="#000000">
[cname] </FONT></B></TD>
</TR>
<TR>
<TD rowspan="3" colspan="2">
<TABLE border="0" cellspacing="0" cellpadding="0" align="center">
<TR>
<TD bgcolor="#FFFFFF">
<DIV align="left">
<font face="Arial" size="2"><b>
[cdescription]</b>
</font>
<b><br><br><font size="1" face="Verdana"> Product code:
[ccode]</b>
</font>

</DIV>
</TD>
</TR>
</TABLE>
</TD>
<TD align=center height="0">
$ <img border="0" src="[cimageurl]">

</TD>
</TR>
</TABLE>
</TD>
</TR>
</TABLE>
</div>

===========================

This code is from version 650.

Cam Flanigan
VP-ASP Cart Support

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http://www.twitter.com/vpasp
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rmgolf
VP-CART New User

United Kingdom
76 Posts

Posted - February 15 2011 :  15:30:20  Show Profile  Reply with Quote
Hi
Have saved the code to file as advised it only gives me my main description have tried to change code and now have all my data on the page except the form containing the feature options and price quantity order button I get the following error code in this section of the page:

Microsoft VBScript runtime error '800a01f4'
Variable is undefined: 'prodindex'
/shopping/shopfileio.asp, line 1073


What am I doing wrong?

Regards

Bob


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support
Administrator

4679 Posts

Posted - February 15 2011 :  16:45:30  Show Profile  Visit support's Homepage  Reply with Quote
Hi Bob

May be time to jump into the helpdesk to see if the support guys can assist as they will need to look at your code.

https://helpdesk.vpasp.com

Cam Flanigan
VP-ASP Cart Support

Follow us on Twitter:
http://www.twitter.com/vpasp
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rmgolf
VP-CART New User

United Kingdom
76 Posts

Posted - February 21 2011 :  12:41:49  Show Profile  Reply with Quote
Have tried the help desk not much help I afraid get the same answers as I had before so unless anybody else out there has managed to get the Product Configurator to work I will have to assume that this is a part of 6.5 that just doesn't work.

Bob
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