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34 Posts

Posted - October 17 2010 :  12:21:08  Show Profile  Reply with Quote
Hi Cam,

Just 2 feedback comments...

The upgrade process to SP1 is painful, especially if there is custom code....I don't think there's a way to make it easier, but if you have multiple sites, this can take a very long time.

The spelling and grammer is pretty bad in your docs. I'm glad there are docs, don't get me wrong - but sometimes the grammer problems make it difficult to understand. I found this to be true in the manual, and the upgrade guide.

An example is, when encrypting the admin password the guide says:

If you see the message: Encrypted 0: This will mean that you ever run this password encryption before.

What is that supposed to mean? There are things like this throughout the manual.

Thanks for listening...


4341 Posts

Posted - October 19 2010 :  00:57:41  Show Profile  Visit support's Homepage  Reply with Quote
Hi there

Thanks for posting. Getting this sort of feedback is important to us.

I am going to have an in-depth look at the Update Guide this week and see what needs to be rewritten.

Thank you.

Cam Flanigan
VP-ASP Cart Support

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