||10 Things Your Customers Wish You Knew About Them
Tuesday, August 6, 2013
I recently came across this brilliant infographic from the guys at Helpscout
which contains 10 things your customers wish you knew about them.
It highlights the fact that modern day customers expect you to know about them and treat them as individuals rather than just another customer:
Consider employing a few of these techniques in your ecommerce store and see what effect it has on your overall customer satisfaction levels.
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