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madison
Starting Member

United Kingdom
47 Posts
Posted - April 15 2021 :  18:02:18  Show Profile  Reply with Quote
Hello,

I am trying a fresh installation of vpcart using access database and on the database setup page it shows following error and can''t proceed further.

Invalid Database Connection. Please make sure database parameters are correct.

I can confirm the database path and folder permissions are correct. What might be wrong. Anyone have clue?

Regards,
Madison

support
Administrator

4679 Posts
Posted - April 15 2021 :  19:08:00  Show Profile  Visit support's Homepage  Reply with Quote
Dear Madison,

The problem might be with the application pool settings for the domain in IIS. Please set ''Enable 32-bit applications'' to ''True'' in application pool advanced settings and hope it will resolve the issue.

If you need any help you may open a helpdesk ticket including your VPCart admin login details, and we are more than happy to assist you further.

You can access our Helpdesk from url:

https://helpdesk.vpcart.com/

Thank you,

VPCart Customer Care Team
www.vpcart.com
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