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eathan
VP-CART New User

USA
51 Posts

Posted - March 01 2021 :  16:37:12  Show Profile  Reply with Quote
Hello,

Have some issue with paypal payments on my cart. Where i can find the paypal logs to troubleshoot the issue. Please help.

Thanks,
Eathan

support
Administrator

4679 Posts

Posted - March 01 2021 :  16:54:08  Show Profile  Visit support's Homepage  Reply with Quote
Dear Eathan,

Firstly please enable paypal logs for your cart by following the steps below.

1. Login to VPCart admin panel: Adavanced settings >>Software configuration.

2. Search for config xpaypal_writelogfile.

3. Set the config to ''yes'' to write PayPal response and request details in paypal_logs folder.

4. Click ''continue'' button.

If you need any help you may open a helpdesk ticket including your VPCart admin login details, and we are more than happy to assist you further.

You can access our Helpdesk from url:

https://helpdesk.vpcart.com/

Thank you,

VPCart Customer Care Team
www.vpcart.com
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