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eathan
VP-CART New User

USA
51 Posts

Posted - February 26 2021 :  17:01:51  Show Profile  Reply with Quote
Hello,

I have a hosting account account with you guys and the cart is using external mail server for mail. In such case do we need to disable mail service on your end. If so please guide me.

Regards,
Eathan

support
Administrator

4679 Posts

Posted - February 26 2021 :  17:52:59  Show Profile  Visit support's Homepage  Reply with Quote
Dear Eathan,

Yes, If the cart is using external mail server you can disable mail service on our end via plesk control panel. Please refer

https://helpnotes.vpcart.com/kb/610-Hosting/1391-How-to-Activate-Deactivate-Mail-service-for-a-website-in-plesk-Obsidian/

If you need any help you may open a helpdesk ticket including your VPCart admin login details, and we are more than happy to assist you further.

You can access our Helpdesk from url:

https://helpdesk.vpcart.com/

Thank you,

VPCart Customer Care Team
www.vpcart.com
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